Privacy policy

Last Updated: Match 31st 2026

Nuan is built around a simple idea:

Awareness should feel private.

This Privacy Policy explains how we collect, use, and protect your information.

1. What Nuan Does (and Does Not Do)

Nuan:

  • Observes communication patterns during video calls

  • Provides real-time cues on pace, tone, and interaction

Nuan does NOT:

  • Interrupt your calls

  • Act as a visible participant

  • Publicly share your data

2. Information We Collect

a. Communication Signals (Real-Time)

We may process:

  • Speech patterns (pace, pauses, interruptions)

  • Interaction dynamics (talk balance, timing)

⚠️ Important:

  • This is used for real-time feedback, not surveillance

  • We do not aim to store raw call content by default

b. Optional Data Storage

Depending on your settings:

You may choose:

  • Local storage (on your device)

  • Cloud storage (via AI providers like Claude)

You control:

  • Whether data is stored

  • Where it is stored

c. Account Information

If you sign up, we may collect:

  • Email address

  • Basic usage data

d. Usage Data

We may collect:

  • Feature usage

  • Performance metrics

  • Error logs

This helps us:
Build better, faster, and closer to real behavior

3. How We Use Your Data

We use data to:

  • Provide real-time communication cues

  • Improve product performance

  • Understand user behavior

  • Iterate on features

We do NOT sell your personal data.

4. Third-Party Services

Nuan may use third-party tools such as:

  • AI providers (e.g., Claude)

  • Infrastructure services

These providers may process data according to their own privacy policies.

5. Data Storage Choices

We believe in giving users control:

You can:

  • Keep data local only

  • Use cloud storage for extended insights

If cloud storage is enabled:

  • Data may be processed securely by third-party providers

6. Consent and Responsibility

You are responsible for:

  • Complying with local laws regarding recording or monitoring

  • Informing participants if required

Nuan is designed for personal awareness, not covert monitoring.

7. Data Security

We take reasonable steps to protect your data, including:

  • Secure data transmission

  • Access controls

  • Minimizing unnecessary data storage

8. Data Retention

We retain data only as long as necessary to:

  • Provide the Service

  • Improve the product

You may request deletion of your data at any time.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Delete your data

  • Request corrections

To make a request, contact us at:
[Insert Email]

10. Early Stage Transparency

Nuan is an early-stage product.

We are actively learning from real usage.
This means:

  • Features and data practices may evolve

  • We will continue improving transparency

11. Changes to Privacy Policy

We may update this policy over time.

We will update the “Last Updated” date accordingly.

12. Contact

For privacy-related questions: contactnuanai@gmail.com

13. AI Disclaimer

You should clearly state:

  • AI is not always accurate

  • Insights are suggestive, not definitive